index

At Ajanta Watch Company, we take pride in the quality and reliability of our watches. This Warranty Policy explains your warranty coverage, exclusions, registration process, and support available for purchases made through our official website.


1. WARRANTY PERIOD

Every Ajanta Watch Company watch purchased through our official website is covered by a 13-month warranty from the date of purchase. This includes our standard 12-month warranty plus 1 additional month exclusively for purchases made through our official website.

A valid order confirmation or purchase invoice may be required to verify the warranty period.


2. WHAT’S COVERED

The warranty covers manufacturing defects that occur under normal usage conditions, including:

  1. Internal component or movement failure due to a manufacturing defect
  2. Functional defects caused by faulty workmanship
  3. Premature functional failure not caused by accidental damage, misuse, or external factors

All warranty claims are subject to inspection and approval by the Ajanta Watch Company service team.


3. WHAT’S NOT COVERED

The warranty does not cover:

  1. Normal wear and tear, including scratches, fading, discoloration, or general aging
  2. Damage caused by accidents, impact, improper handling, negligence, or misuse
  3. Water damage resulting from use beyond the stated water-resistance rating of the watch
  4. Damage caused by unauthorized repairs, modifications, opening, or tampering
  5. Battery replacement or normal battery depletion
  6. Damage to the strap, bracelet, buckle, clasp, crown, glass, or other external components caused by normal wear, accidental damage, or improper use

4. REGISTER YOUR WARRANTY

To register your Ajanta Watch Company warranty, please use the warranty registration form provided on this page. Keep your order number or purchase invoice available, as these details may be required to verify your purchase and warranty eligibility.

If the registration form is unavailable, please contact our support team using the details provided below.

5. HOW TO CLAIM WARRANTY

To request warranty service:

  1. Contact Ajanta Watch Company Support with your order number or purchase invoice
  2. Provide clear images or videos showing the watch and the issue
  3. Share any additional information requested by our support team
  4. Our team will review your request and provide the next steps for inspection, repair, or replacement, as applicable

Please do not send your watch to us until you have received instructions from our support team.


6. WARRANTY SUPPORT

For warranty claims, registration assistance, or service-related queries, please contact us through the following channels:

📧 Email: support@ajantawatchcompany.com
📞 Phone: +91 98254 33333
🌐 Website: ajantawatchcompany.com
🔗 Contact: Contact Us


7. IMPORTANT INFORMATION

Warranty claims are subject to verification of purchase and inspection by the Ajanta Watch Company service team. If a valid manufacturing defect is confirmed within the applicable warranty period, Ajanta Watch Company may repair or replace the affected product or component, as appropriate.

Ajanta Watch Company reserves the right to update this Warranty Policy when necessary. Any warranty claim will be handled in accordance with the applicable terms in effect for the relevant purchase and applicable consumer laws.