Shipping Policy

At Ajanta Quartz, we value your time and trust. Our shipping process is designed to ensure your order reaches you quickly, securely, and with full transparency.

1. Order Processing

All orders are processed within 1 - 3 business days after your confirmation email is received. Please note: Orders are not processed on Sundays or public holidays.

2. Shipping Coverage

We currently ship across India.
For international deliveries, kindly email us at info@ajantaquartz.com to confirm availability before placing an order.

3. Estimated Delivery Timelines

Delivery timelines may vary based on location:

Metro Cities: 3–5 business days
Other Urban Areas: 5–7 business days
Rural/Remote Areas: 7–10 business days

Please note: Delays may occur due to weather, carrier issues, or other unforeseen circumstances.

4. Shipping Charges

Free shipping on all orders above ₹999
For orders below ₹999, a nominal fee is applied at checkout based on weight and location
Shipping charges (if applicable) will be clearly shown before payment

5. Shipment Tracking

Once shipped, you’ll receive an email or SMS with your tracking number. Track your order anytime via our delivery partner’s website using the provided link.

6. Delivery Partners

We work with trusted logistics providers including Delhivery, DTDC, Blue Dart, and India Post to ensure safe and timely delivery.

7. Damaged or Lost Packages

If your order is damaged, contact us within 48 hours of delivery with photos of the packaging and item.
In case of lost shipments, we’ll coordinate with the courier service and initiate a replacement or refund based on investigation.

8. Address Changes

Need to update your delivery address?
Please reach out to us before your order is shipped. Address changes cannot be guaranteed once dispatch is complete.

9. Need Help?

📧 Email: support@ajantawatchcompany
📞 Phone: +91 98254 33333

At Ajanta Quartz, we take pride in the quality and reliability of our products. This Warranty Policy explains your coverage, claim process, and customer support details for all Ajanta Quartz products.

1. COVERAGE OVERVIEW

All Ajanta Quartz products are covered against manufacturing defects under normal usage conditions. This includes:

Internal component failure
Functional defects due to workmanship
Premature breakdown not caused by external damage

Applicable Product Categories:

Watches
Home Appliances (e.g., irons, fans, etc.)
LED Lights
Ceiling/Table Fans
Electrical Wires and Cables

2. WHAT’S NOT COVERED

Warranty does not cover the following:

Damage caused by improper installation or misuse
Cosmetic wear, scratches, or general aging
Voltage fluctuation or electrical surges
Unauthorized repairs or tampering
Consumables like batteries, plugs, or filters unless stated

3. WARRANTY REGISTER FORM

4. HOW TO CLAIM

To claim warranty service:

Fill out the Warranty Register Form below
Attach your invoice and product image(s)
Submit the completed form
You’ll receive detailed next steps for repair, replacement, or further inspection

5. SUPPORT

Connect on below channels to claim the warranty or for queries regarding warranty or service:

📧 Email: :support@ajantawatchcompany
📞 Phone: +91 98254 33333
🌐 Website: https://ajantawatchcompany.com/
🔗 Visit our Contact Us page for assistance.

6. DISCLAIMER

Ajanta Quartz reserves the right to modify or update this policy without prior notice. All claims are subject to product inspection by our authorized service team.